Shipping policy

Shipping Policy โ€” The Style Port

At The Style Port, we are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy before placing your order.

1. Order Processing

Once your order is successfully placed, our team will process and prepare it for dispatch.

Orders are generally processed within 1โ€“3 business days.

Processing times may be longer during sales, promotions, public holidays, or periods of high order volume.

2. Delivery Time

After your order has been dispatched, the estimated delivery time is generally:

Major Cities: 2โ€“5 business days
Other Areas: 3โ€“7 business days

Delivery times are estimates and may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated before order confirmation.

From time to time, The Style Port may offer free shipping promotions or discounted delivery charges.

4. Delivery Areas

We currently offer delivery within Pakistan.

Delivery availability may vary depending on the customer's location and courier coverage.

If your area is not covered by our regular courier service, our team may contact you to discuss an alternative delivery option.

5. Order Confirmation

For certain orders, our team may contact you by phone or WhatsApp to confirm your:

  • Name

  • Phone number

  • Shipping address

  • Order details

Orders may not be dispatched until the required information has been confirmed.

6. Cash on Delivery

If Cash on Delivery (COD) is available for your order, payment will be collected when your order is delivered.

Please make sure that the recipient is available at the provided delivery address and has the required payment amount ready.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information.

The Style Port is not responsible for delays, failed deliveries, or additional delivery charges caused by:

  • Incorrect address.

  • Incomplete address.

  • Incorrect phone number.

  • Customer being unavailable at the time of delivery.

  • Refusal to receive the order.

If an order is returned to us because of incorrect information or repeated delivery failure, additional shipping charges may apply if the customer requests re-delivery.

8. Delayed or Failed Delivery

Although we work with reliable courier services, delivery delays can sometimes occur due to circumstances beyond our control, including:

  • Weather conditions.

  • Public holidays.

  • Courier delays.

  • Road closures.

  • High order volumes.

  • Natural disasters.

  • Other unforeseen circumstances.

We will make reasonable efforts to assist customers in tracking delayed or missing shipments.

9. Damaged Packages

If your package appears damaged, opened, or tampered with when delivered, please contact The Style Port Customer Support as soon as possible.

We may request photos or videos of the package and product to investigate the issue.

10. Tracking

Where tracking is available, tracking information may be provided to the customer after the order has been dispatched.

Customers can use the provided tracking information to monitor their shipment.

11. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may not be accepted once the order has been processed or handed over to the courier.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

The Style Port
Email: thestyleport97@gmail.com
Phone/WhatsApp: +92 336 022 9384