Return & Refund Policy — The Style Port

At The Style Port, we aim to provide our customers with quality products and a smooth shopping experience. If you receive a product that is damaged, defective, incorrect, or does not match your order, we are happy to assist you according to the policy below.

1. Return & Exchange Period

You can request a return or exchange within ! days of receiving your order.

To be eligible, the product must:

• Be unused, unworn, and in its original condition.

• Have all original tags and labels attached.

• Be returned with its original packaging and accessories.

• Not be washed, altered, damaged, or used.

• Be accompanied by your order number or proof of purchase.

2. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

Please provide:

• Your order number.

• Clear photos/videos of the product.

• Photos of the packaging, if applicable.

• A brief explanation of the problem.

After reviewing your request, The Style Port may offer a replacement, exchange, or refund depending on the situation.

3. Change of Mind

If you want to return an item because you changed your mind, selected the wrong size, or simply do not like the product, the return may be accepted only if the item meets all return conditions.

In such cases, return shipping charges may be the customer's responsibility.

4. Exchange Policy

Eligible products can be exchanged within 1 days of delivery, subject to availability.

If the requested replacement is unavailable, we may offer another available product or a refund, depending on the circumstances.

5. Non-Returnable Items

The following items may not be eligible for return or exchange:

• Used or worn products.

• Products without original tags or packaging.

• Products that have been washed, altered, or damaged by the customer.

• Customized or personalized products.

• Clearance or final-sale items, unless they arrive damaged or incorrect.

• Products returned after the applicable return period.

6. Refund Policy

Once we receive the returned product, it will be inspected.

If the return is approved, we will initiate the applicable refund through the available refund method.

The time required for the refund to reach you may vary depending on the payment method, bank, or payment provider.

7. Return Shipping Charges

If the return is due to an error by The Style Port, such as receiving a wrong, damaged, or defective product, we will be responsible for the applicable return shipping cost.

For returns due to customer preference, change of mind, incorrect size selection, or similar reasons, the customer may be responsible for the return shipping cost.

8. Return Request Process

To request a return or exchange, please contact our customer support with the following information:

Order Number:
Customer Name:
Reason for Return/Exchange:
Photos/Videos: If applicable

Our team will review your request and guide you through the return process.

Please do not send a product back without contacting us first.

9. Inspection of Returned Products

All returned products are subject to inspection.

The Style Port reserves the right to refuse a return or exchange if the product does not meet the conditions mentioned in this policy.

10. Important Notice

Please inspect your order carefully as soon as it is delivered. Any issue regarding a damaged, defective, or incorrect item should be reported within 24 hours of delivery.

This policy may be updated from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about our Return & Refund Policy, please contact The Style Port Customer Support through the contact information available on our website.

The Style Port
Email: thestyleport97@gmail.com
Phone/WhatsApp: +92 336 022 9384